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Return Policy

You can return any item purchased on onemoda.com within 14 days of the delivery date in few easy steps:

 

  1. Send an email with subject "Return Request" to orders@onemoda dot com along with your order number. For example: "Return Request Order 14325"

  2. Wait for approval. We'll respond usually within 1-2 business days.

  3. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.

  4. Please print out your original order email and include it with your package, it will look like this:
     


    This will greatly speed up your refund process.

  5. Ship your package to:

        Onemoda
        95 Newfield Ave Suite J,
        Edison, NJ 08837, United States

  6. Please allow 3 to 5 business days (depending on peak times) for your return to be processed. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

 


Items such as Final Sale, Vintage and Clearance items, Underwear, Swimwear, Sunglasses and Fragrance cannot be returned.

All return conditions apply to exchanges as well.